FAQs

Quick answers to common questions

At moneyappi, our mission is to empower individuals and organisations to build lasting financial and mental wellbeing.

Designed and built by HR experts for HR teams, our personalised, immersive app helps employees build healthier financial habits and reduce stress, so they can live happier, healthier and more productive lives.

At the same time, moneyappi provides employers with anonymised analytics and real-time insights, supporting better engagement and efficient workload management. 

This saves organisations time and resources, while fostering a happier and more productive workplace.

moneyappi stands out because it combines innovative technology with human-centred design to deliver real, actionable change.

Firstly, users can interact with Buddi, an interactive, AI-powered financial best friend, who offers tailored guidance, encouragement, and practical support based on each user's unique circumstances and goals. 

With Buddi, users get a personalised, empathetic and engaging experience that goes beyond traditional financial tools.

Secondly, moneyappi offers a groundbreaking way to measure financial wellbeing through the moneyappi-score©. 

This single, clear and comprehensive score integrates complex factors such as financial behaviours, emotions and situations. It gives users a tangible measure of their progress and empowers them to take control of their financial wellbeing.

With a unique blend of AI-driven insights, gamification and behavioural science, moneyappi creates a financial wellbeing journey that’s engaging, motivating and impactful.

As an employer, you may work with many contractors and external providers, as it can be a more efficient way to deliver a specific service or outcome.

You wouldn’t just assign someone on a random team to run your whole HR department. Similarly, you can’t expect to just be able to effectively improve financial wellbeing.

We’re experts in this field, so you can be confident that by subscribing for moneyappi, you’ll have access to the right knowledge, experience and resources and that we can make a meaningful impact to your organisation.

Everybody needs financial wellbeing, which is why we have such a diverse customer base. We work with businesses in sectors ranging from utilities, law and insurance to retail, banking and healthcare.

Yes! Making sure that all your employees can easily access and benefit from moneyappi is one of our top priorities.

That’s why our platform adheres to two widely recognised accessibility standards: AAA-WCAG and ISO30071-1

This ensures an inclusive experience for everyone on your team, regardless of their needs or abilities.

Just get in touch here to book a demo and we’ll talk you through everything you need to know.

As an HR professional, you’re at the heart of your organisation’s people and wellbeing strategy.

But with so many responsibilities - recruitment, admin, and everything in between - it can be a challenge to dedicate the time and resources needed to truly support employee wellbeing.

An HR professional typically spends 15% of their working week on wellbeing interventions and reporting.

That’s a significant drain on time and energy that could be better spent driving strategic initiatives.

With moneyappi, you can gather real-time, anonymised analytics to monitor the pulse of your business. 

At the same time, you can view the results through a dedicated HR portal, so you can spend less time on lengthy tasks like creating and distributing surveys, collecting and inputting data, and compiling reports.

moneyappi gives you access to a dedicated HR portal, where you can track real-time, anonymous data, including insights into your team’s financial wellbeing, and how they think, feel and act around money.

That means you can quickly identify issues that might be on the minds of employees at any time, such as pensions or the cost of living, and be proactive in addressing them.

With a secure, GDPR-compliant interface that meets Cyber Essentials and ISO 27001 standards, moneyappi’s HR portal offers you safe, secure and fully anonymised data.

The benefits of using moneyappi will soon show in many ways.

From improved staff morale, greater productivity and reduced absenteeism to higher efficiency, career development and loyalty, the advantages of improving financial wellbeing among employees are real.

Users of the app can access the moneyappi academy, which is full of tutorials and masterclasses on every aspect of personal finance, such as budgeting, saving, mortgages, pensions.

We also offer guidance on reinforcing or reframing your mindset concerning money, so people can develop and learn to maintain healthy habits.

Users can complete each module at their own pace, and they only need to complete the courses that are relevant to them and their specific goals and priorities.

Your employees can also check the moneyappi website for regular news updates, tips and advice on important financial matters, so they can be kept informed day-to-day.

At the heart of moneyappi lies Buddi, an AI-powered financial friend who will work with each user to improve their financial wellbeing.

Buddi offers personalised guidance, motivation and support depending on each user’s own needs, circumstances and priorities.

We should stress, however, that we are completely independent, do not offer financial advice or promote specific products or providers.

Many popular apps, many of which you’ll probably already have on your phone, use the Octalysis Gamification Framework.

Fitbit, for example, or Duolingo, LinkedIn, McDonald’s, Starbucks…the list goes on.

That’s because it provides a comprehensive, psychology-based approach to gamification, which means it’s a proven way to spark motivation, keep people engaged and tempt users to come back. 

With an intuitive and appealing mix of gamification, education and engaging content, users will make financial wellbeing part of their everyday lives.

moneyappi uses a mix of behavioural science and gamification to make the financial wellbeing journey engaging and rewarding, ensuring users stay motivated and feel a sense of accomplishment at every step.

Each completed academy course earns users a badge, giving them tangible recognition of their achievements and reinforcing a sense of progress. But we don’t stop there.

By engaging with the app’s broader features, users can unlock additional rewards that are tied to positive financial behaviours, like sticking to a budget or reaching savings milestones. These could include virtual rewards or even redeemable points for tangible incentives, such as a free coffee.

While extrinsic motivators like free coffees and vouchers offer immediate gratification, we also focus on building intrinsic motivation.

Through features rooted in behavioural science, users feel fulfilled by the process itself - making smarter financial decisions, seeing their habits change, and watching their moneyappi-score© rise.

The moneyappi roadmap provides users with a structured plan to improve their financial wellbeing, breaking larger objectives into smaller, achievable steps.

And as they progress, they receive consistent feedback and encouragement, which gives a sense of momentum and accomplishment.

Yes! moneyappi is a native, feature-rich, all-in-one app, bringing everything a person needs to improve their financial wellbeing in a single place.

Most financial wellbeing SaaS providers don’t have a native mobile app, and research has shown that mobile apps are 20 times more engaging than their web-based counterparts.

Yes! moneyappi integrates with most third-party applications, so you don’t have to worry about losing your favourite software.

moneyappi is a bespoke solution for your organisation. To find out more about pricing, just book a demo or speak to us.

Nope! If you’ve paid for a service, we don’t believe in charging extra just to get it up and running.

Nope! Once you’ve subscribed to moneyappi, you can add as many people as you like, without having to pay any more.

Yes! You’ll always have access to the latest version of moneyappi at no extra cost.

Once the contract has been signed, the success team will give you a call within a few hours to collect the contact details of the users you wish to add to the portal (there is no limit to amount of users you can add).

From this point, it should take a maximum of two working days to set up and all users will be sent a confirmation email.

You can then log in straight away.

The confirmation email will also contain an authorisation code that you can roll out to your employees, so they can download moneyappi themselves and sign up.

The process of signing up to completion takes a maximum of 48 hours.

From set-up, we aim to complete the introduction and training within 72 hours.

This isn’t a necessity, but we want to get to know you and your organisation, so you can get the best possible start with moneyappi.

Once you’ve subscribed, our sales team will create a handover to our success team who will reach out to you and guide you through the set-up process.

This ensures that you have all the tools you need to get your staff feeling moneyappi.

A game-changer for businesses looking to support
their most valuable asset… their people.

Fixed prices   Easy set up   Industry experts

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